Key Features of XOLBY GMB Messaging
Manage and respond to Google My Business messages directly within XOLBY. Get instant notifications for new messages, track conversation history, and assign messages to team members for efficient handling. Use automated replies for FAQs and manage messages on both desktop and mobile. Sync customer details to your CRM and monitor response times to ensure timely support.
Direct Google Messaging at Your Fingertips
XOLBY’s GMB Messaging integration enables businesses to connect with customers directly from their Google My Business profile—making support and engagement easy, fast, and accessible from one centralized platform.
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Instant Notifications for Faster Responses
Never miss a message again. With real-time alerts, you’re immediately notified when a customer reaches out through GMB, allowing your team to respond quickly and maintain high levels of engagement.
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Seamless CRM Syncing & Contact Management
All customer interactions through GMB are automatically logged and synced with your CRM. This ensures accurate contact details and conversation history, empowering your team with context-driven communication.
Automated Replies & Smart Templates
Respond to frequent questions instantly with smart auto-replies or use customizable templates for common inquiries—saving time while maintaining a professional tone.
Team Collaboration Made Easy
Assign GMB messages to specific team members for quicker resolutions. Improve your internal workflow by ensuring the right team member handles the right conversation every time.
Mobile & Desktop Flexibility
Whether you’re at your desk or on the move, XOLBY’s GMB Messaging works seamlessly across devices—giving your team full communication control anytime, anywhere.
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