XOLBY Web Chat: Real-Time Customer Support

Key Features of XOLBY Web Chat

Live Chat Interface: Add a chat widget to your site for easy visitor support. Real-Time Messaging: Instantly address customer queries. Automated Responses & Chatbots: Use AI chatbots for 24/7 visitor engagement. Customizable Chat Widget: Match the widget's look to your brand. Visitor Tracking: Understand visitor behavior for better engagement. Multi-Agent Support: Handle multiple chats with different agents. File Sharing: Exchange files directly in chat. Lead Capture Forms: Collect visitor contact info for CRM. Offline Mode & Email Follow-Up: Allow message leaving when offline. Integration with Other Tools: Connect with CRM and marketing tools.

Real-Time Customer Engagement

XOLBY Web Chat empowers you to connect with website visitors instantly. By offering live, real-time support, you can answer questions, resolve doubts, and guide users while they’re still browsing—maximizing the chance of conversion.

XOLBY customer support team helping a client

XOLBY all-in-one CRM dashboard screenshot

Customizable Chat Widget

Tailor the look and feel of your chat interface to match your brand’s identity. From color schemes to logos and fonts, XOLBY’s Web Chat lets you create a seamless, on-brand user experience directly on your site.

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Smart Automation & 24/7 Support

Set up automated greetings, chatbots, and responses to common questions to ensure every visitor gets assistance—even outside business hours. With XOLBY, no message goes unanswered.

XOLBY marketing automation tools interface

Multi-Agent Chat Management

Handle high volumes of inquiries with ease. XOLBY supports multiple agents, allowing your team to chat with several visitors at once, assign conversations, and respond faster than ever.

XOLBY user sending 2-way SMS from the platform

Built-In Lead Capture Tools

Convert visitors into leads on the spot. Use forms within the chat to collect names, emails, or phone numbers, then feed that data directly into your CRM for follow-up and nurturing.

XOLBY drag-and-drop funnel builder in action

Offline Mode & Email Follow-Up

When your team is unavailable, XOLBY Web Chat switches to offline mode—giving users the option to leave a message or contact info. You can then follow up via email, so no opportunity is missed.

XOLBY email campaign editor with mobile preview

Empowering You with Advanced Capabilities

XOLBY Web Chat syncs effortlessly with your CRM, email tools, and support systems. This ensures that all visitor interactions are tracked and transitioned smoothly into the rest of your marketing and support processes.

Real-Time Website Engagement

With XOLBY’s Web Chat, your website becomes a live conversation hub. Instantly connect with visitors, answer their questions, and guide them through their journey—all in real-time. From lead capture to customer support, XOLBY makes it simple to engage and convert right from your site.

4000+

Businesses Enabled

Thousands of companies use XOLBY Web Chat to provide instant help and boost customer satisfaction from the first click.

7X

More Leads Captured

Businesses report significantly more qualified leads through proactive and timely chat conversations.

12k

Daily Chats Handled

Join the growing wave of brands managing high-volume website interactions without missing a beat.

200+

5-star reviews

XOLBY Web Chat is loved for its ease of use, customization options, and impact on conversion rates and customer support efficiency.

XOLBY platform displaying lead management dashboard

XOLBY’s calendar booking and scheduling feature

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XOLBY lead management dashboard with filters

XOLBY mobile app showing multi-channel conversations

Web Chat